Deputy Manager (Relationship Manager)

Duties and Responsibilities : ● Successfully opened corporate accounts and salary accounts for clients.
● Consistently opened and managed 150 salary accounts every month.
● Led a team of two relationship officers in managing the account opening process.
● Provided monthly salary dumps to corporate clients, including unfunded account lists for funding purposes.
● Organized and executed sales and service camps in corporate settings to drive upselling opportunities.
● Effectively managed a portfolio worth 30 crore across various locations in Punjab.
● Developing and maintaining strong relationships with clients by understanding their financial needs and providing personalized banking solutions.
● Proactively reaching out to clients to offer assistance, address inquiries, and provide support in their banking activities.
● Identifying cross-selling opportunities and promoting a wide range of banking products and services to clients, ensuring maximum revenue generation.
● Conducting regular client meetings to assess their financial goals, provide expert financial advice, and recommend suitable investment opportunities.
● Collaborating with internal teams such as product specialists, credit analysts, and operations to ensure smooth and efficient delivery of banking services to clients.
● Performing comprehensive financial analysis of clients' businesses and personal financial profiles to assess creditworthiness and determine appropriate lending solutions.
● Preparing and presenting credit proposals to credit committees, highlighting clients' financial standing, risk assessment, and potential profitability.
● Monitoring clients' accounts and transactions to identify any irregularities or potential risks, taking prompt actions to mitigate them.
● Keeping up-to-date with industry trends, regulatory changes, and market conditions to provide informed recommendations and advice to clients.
● Maintaining accurate and up-to-date client records, documentation, and reports in compliance with internal policies and regulatory requirements.
● Staying informed about competitors' activities and market developments, providing recommendations to senior management on strategies to maintain a competitive edge.
● Upholding the bank's code of conduct, ethical standards, and regulatory guidelines while demonstrating the highest level of professionalism and integrity in all interactions with clients and stakeholders.

Assistant Manager (Personal Banker)

Duties and Responsibilities : ● Facilitated seamless account opening and management for customers, ensuring their banking needs were met effectively.
● Implemented strategies to target and engage potential customers, resulting in the expansion of services and products offered.
● Successfully opened Government accounts and Government Scheme accounts, contributing to the growth of the customer base.
● Offered valuable advisory services to clients, guiding them through available financial services and helping them make informed decisions.
● Collaborated with financial specialists to address specialized needs of clients, ensuring comprehensive solutions and resolving any issues that arose.

Assistant Store Manager

Duties and Responsibilities : ● Contributed to the growth of the iWorld brand by working in the E-commerce and Retail sector.
● Established and managed a comprehensive list/database of prospective clients, utilizing tools such as Sales force, CRM, Excel, etc., to store and organize client information.
● Cultivated strong rapport and relationships with clients by consistently delivering courteous, efficient, and professional service.

Sales Consultant

Duties and Responsibilities : ● Collaborated with field managers to establish pricing strategies that aligned with the company's financial objectives.
● Worked closely with cross-functional teams to enhance the overall customer service experience.
● Followed up with potential leads and past customers to maintain relationships and explore new business opportunities.
● Provided courteous, efficient, and professional service to clients, building strong rapport and relationships.
● Managed the entire sales cycle, from prospecting to deal closure.
● Identified client needs and offered appropriate solutions and support, addressing questions and requests effectively.
● Maintained a thorough understanding of competitors and their offerings to stay informed and competitive in the market.

Assistant Store Manager

Duties and Responsibilities : ● Conducted training sessions to onboard and develop new associates, focusing on the effective utilization of the POS system and essential sales tactics.
● Implemented a new ordering process to streamline operations and improve efficiency within the organization.
● Identified and addressed poor work habits among team members, implementing corrective measures to enhance process effectiveness and productivity.