Business Owner and CEO

Duties and Responsibilities : ● Provided a one-stop solution for corporate gifts, festival gifts, kids toys, bags, stationery products, household products, and customized products as a supplier across India for both online and offline platforms.
● Started the company from the ground up, taking on multiple roles and responsibilities.
● Oversaw business operations management functions across all areas of the company.
● Worked on various platforms such as Meesho, India Mart, WhatsApp, Facebook, and Instagram to leverage business opportunities.
● Grew a loyal client base of 1000+ through community outreach, online ad campaigns, and word-of-mouth publicity.
● Built strong rapport with all vendors, fostering relationships to generate business and ensure smooth operations.
● Handled the selection, purchasing, and import of products from China and Japan.

Senior Manager

Duties and Responsibilities : ● Resourceful, level-headed Senior Manager with progressive proven records of formulation and execution of strategic, financial and sales plans to achieve company goal.
● Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market and build an effective sales pipeline.
● Strike and initiate conversations with high-profile personas of companies, Pitch the company and products to the prospects and develop proposals and presentations for an internal and external audience.
● Helping the team to build creative emails and campaigns to draw the attention of prospects.
● Working on tools like LinkedIn, Sales Navigator, Zoominfo.
● Train and supervised a team of employees at all locations within the Portfolio.

Senior Manager - Enterprise Solutions

Duties and Responsibilities : ● Identified prospects through various sales channels, including cold calling, referrals, and partner networking, to drive effective and recurring sales. Also generated inbound leads from Google AdWords, TAWK, cold calling, and outbound cold calls.
● Fostered strong business relationships with key customers and business/channel partners.
● Prepared proposals, conducted product presentations, online demos, and attended meetings to showcase products and services.
● Managed and secured renewals, ensuring stable relations with clients.
● Followed up on payment collection to maintain financial transactions.
● Managed lead qualification and closing, while maintaining a consistent and accurate account and sales lead pipeline.
● Prepared consolidated weekly, monthly, and quarterly reports to track sales performance.
● Created frameworks for telemarketing lead generation and product walkthroughs.
● Provided training to channel partners and their teams on product knowledge and effective positioning to clients.
● Handled a team to ensure the smooth functioning of the sales process.
● Drafted contracts and oversaw all agreements to ensure compliance.
● Coordinated with the customer success team to facilitate a seamless transition for client onboarding processes.
● Exceeded sales targets by 20% for three consecutive quarters.
● Managed a team of 10 sales representatives and consistently achieved team sales targets.

Assistant Manager

Duties and Responsibilities : ● Sourced new sales opportunities through inbound leads from Google AdWords, TAWK, cold calling, and outbound cold calls.
● Worked on different verticals such as FMCG, cement, electrical and electronics, retail, etc.
● Maintained the sales funnel and tracked the progress of various prospects.
● Managed customer database and handled CRM activities through Zoho.
● Managed the overall sales process, from qualification through closing, and maintained a consistent and accurate account and sales lead pipeline.
● Built customer relations by sending e-greetings, seasonal greetings, and conducting Total Customer Experience (TCE) calls.
● Prepared consolidated weekly, monthly, and quarterly reports.
● Conducted online demos to showcase product features and benefits.
● Met with channel partners to build the sales pipeline and close deals.
● Created frameworks for telemarketing lead generation and product walkthroughs.
● Provided training to channel partners and their teams on conducting discovery meetings to understand the basic business structure and client needs.
● Attended and conducted various seminars and events for lead generation and promotional activities.
● Utilized social media marketing on LinkedIn by sending captions, mailers, and leveraging mass mailing platforms like Mailchimp.
● Prepared proposals, attended client meetings, and followed up for closure and payment after sales.
● Managed a team to ensure efficient sales operations.

Sales Coordinator

Duties and Responsibilities : ● Sourced new sales opportunities through inbound leads from Google AdWords, TAWK, cold calling, and outbound cold calls.
● Worked on different verticals such as FMCG, cement, electrical and electronics, retail, etc.
● Maintained the sales funnel and tracked the progress of various prospects.
● Maintained the customer database and handled CRM activities through Zoho.
● Managed the overall sales process, from qualification through closing, while maintaining a consistent and accurate account and sales lead pipeline.
● Communicated and introduced our products to corporate and government clients.
● Built customer relations by sending e-greetings, seasonal greetings, and conducting Total Customer Experience (TCE) calls.
● Prepared consolidated weekly, monthly, and quarterly reports.
● Conducted online demos to showcase the features and benefits of our products.

Regional Coordinator

Duties and Responsibilities : ● Coordinated with clients, channel partners, distributors, and internal organization to properly regulate the sales funnel for the western region.
● Called up clients to solve queries and fix appointments for further requirements.
● Updated the database and prepared reports for the entire western region.
● Sent e-greetings, seasonal greetings, and conducted Total Customer Experience (TCE) calls.

Inside Sales Executive

Duties and Responsibilities : ● Conducted tender searching.
● Prepared market research analysis, generated leads, and performed cold calling in various verticals such as BFSI, construction, manufacturing, travel & tourism, TME (telecom, media, entertainment), hospitals, IT, and government sectors.
● Explored new means of reaching and engaging with new and unexplored companies through core market research.
● Maintained the sales funnel through CRM and tracked the progress of various prospects.
● Prospected and developed relationships with potential customers in the assigned territory.
● Managed the overall sales process, from qualification through closing, while maintaining a consistent and accurate account and sales lead pipeline.
● Communicated and introduced our products to corporate and government clients.
● Built customer relations through sending e-greetings, seasonal greetings, and conducting Total Customer Experience (TCE) calls.
● Prepared consolidated weekly, monthly, and quarterly reports.

Tele Marketing Executive

Duties and Responsibilities : ● Called and fixed appointments for the ARC Channel of the entire Mumbai & Goa region.
● Maintained Management Information System (MIS) data for record purposes.
● Followed up on the progress of leads with the sales team and provided support.

Financial Executive

Duties and Responsibilities : ● Worked on leads and provided financial need analysis to customers.
● Sold policies to customers.
● Engaged in activities at the corporate level for business purposes.

Master degree in MBA: Marketing, Sikkim Manipal University - Distance

Sikkim Manipal University - Distance , April, 2011 - September, 2013

12th, N.L. College - Mumbai , June, 2003 - April, 2005

10th, Swami Vivekanand International School - Mumbai , June, 1992 - March, 2003

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